Connect with Customers

Jul 20, 2018

At 7-Eleven, wanting our Franchisees to succeed goes without saying. In fact, it’s an integral part of our business model. We know that owning a successful franchised store means becoming a valued part of the surrounding community – and we provide support to assist our Franchisees in doing just that.

Go big

Wondering how to get – and stay – connected with your customers? We can help! As a Franchisee, you reap all the rewards of our engaging advertising and marketing efforts. Our massive national ad campaigns aim to reach consumers online, on TV and radio, and in print.

In addition, we’ve got your back with assets like grand-opening packages and in-store signage. This helps your new store make a great first impression on the community.

7Rewards Mobile GIF

Put 'em on repeat

The best customers are the ones who keep coming back. To help transform more of your customers into regulars, we’ve created 7Rewards®, a loyalty program that lets your customers get a free drink after they buy six. It’s easy to access on the 7-Eleven App, which features exclusive offers, ways to submit feedback and more.

Since launching the program in 2015, we’ve discovered that when customers redeem their free cups, they spend 30% more on average than before they were 7Rewards members. It’s plain to see how customer loyalty can make a big impact on business.

A meaningful bond

Our focus is convenience – but we’re also in the business of service. As a Franchisee, you’ll have all kinds of opportunities to serve the community where your customers live, work and play. This includes national programs like 7-Eleven Day and Operation Chill, as well as local and regional initiatives. Giving back to the community benefits everyone involved, and shows your customers that you truly care.

Connect With Customers

Our support for Franchisees continues long after your grand opening. We want your relationships with your customers to be just as lasting.


Are you ready for an opportunity that connects you with your community?

Apply to become a Franchisee and your next July 11 could be worth celebrating!

Click one of the links below to view our franchising video, or to register for a webinar or seminar. Our webinars are free and available throughout the week, and we probably have an upcoming seminar in your area:

FIND A STORE NEAR YOU
REGISTER FOR A WEBINAR
UPCOMING SEMINARS

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